Chameleon
All Systems Operational
User profile API ? Operational
90 days ago
99.98 % uptime
Today
JavaScript CDN ? Operational
90 days ago
100.0 % uptime
Today
Sidebar API ? Operational
Data API Operational
Heroku Operational
Transactional emails ? Operational
HelpBar Search API Operational
Privacy notifications ? Operational
Chameleon Builder ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 4, 2025

No incidents reported today.

Feb 3, 2025
Resolved - This incident has been resolved.
Feb 3, 06:44 PST
Monitoring - Response times and error rates are returning to normal and will continue to monitor. At this time, we know that a large increase in latency when writing to the database caused the latency of essentially all other operations to increase.

We will leave this incident open until we're sure that the changes have a chance to full stabilize, the background jobs have processed, and the workload returns to normal levels/latencies.

Feb 3, 03:57 PST
Identified - We are seeing elevated error rates, and various systems being slow or not loading. At the moment this includes the Chameleon dashboard, identifying users, and sending data to Chameleon. We know this is related to the performance of our primary database and will have an update again shortly.
Feb 3, 03:13 PST
Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025
Resolved - This incident is over but will remain open while the final data is processed
Jan 31, 17:13 PST
Update - This incident is has now been partially resolved, some data ingestion delay will be processed over the next few hours as more capacity is brought online to assist in working through a backlog of events and updates from integrations
Jan 31, 14:41 PST
Update - We're still actively monitoring this incident and will report any new information we have
Jan 31, 14:01 PST
Monitoring - This incident is still ongoing, we will have more updates within the hour. The main impact is that requests that typically take 30-50ms are varying from 30ms to 3s, with some timing out and never completing, this is causing some Chameleon experiences to not start when they otherwise would
Jan 31, 10:34 PST
Investigating - Intermittent slowness and timeouts resulting in occasional Application errors
Jan 31, 06:28 PST
Jan 30, 2025
Resolved - This incident is resolved
Jan 30, 19:11 PST
Investigating - We are currently investigating the cause of intermittent slowness and timeouts resulting in occasional Application errors
Jan 30, 13:36 PST
Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.

Jan 25, 2025

No incidents reported.

Jan 24, 2025

No incidents reported.

Jan 23, 2025

No incidents reported.

Jan 22, 2025

No incidents reported.

Jan 21, 2025

No incidents reported.