Chameleon
All Systems Operational
User profile API ? Operational
90 days ago
100.0 % uptime
Today
JavaScript CDN ? Operational
90 days ago
100.0 % uptime
Today
Sidebar API ? Operational
Data API Operational
Heroku Operational
Transactional emails ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
End User API - Response time ?
Fetching
Past Incidents
May 27, 2022

No incidents reported today.

May 26, 2022

No incidents reported.

May 25, 2022

No incidents reported.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022
Resolved - This incident has been resolved. Please note that shortlinks **do not require any changes** to continue working as they previously did.
May 17, 14:50 PDT
Monitoring - We're testing this fix on staging and with a limited subset of accounts -- will report back when it's live for everyone
May 17, 12:29 PDT
Identified - We're investigating / identified an issue that caused Manually delivered Tours not to display. Typically they show immediately on page load after the short link is clicked. Quick reminder that Manually delivered tours are ones where your "Copy the short link" and paste that short link in an email or help center content.
May 17, 10:19 PDT
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022
Resolved - With the update to the Chrome extension to version 3.1.9 you should now be able to open the Chameleon Builder from the extension directly in your app again.
May 13, 20:47 PDT
Monitoring - We will continue to leave this open until we're confident you can open the Builder in all of the ways we expect you to
May 13, 14:49 PDT
Update - The most recent update here is that you can now open the Builder from the Chameleon dashboard https://app.chameleon.io/ and Clicking "Create Tour" in the upper right. As the newly submitted Chrome extension is approved and is auto-updated you will also be able to open the Builder from the Chrome extension. Thanks for bearing with us today
May 13, 14:46 PDT
Update - As an update to this incident, some people have reported their CSV export links were not working, the fix is to login and click the link from your inbox again.
May 13, 09:34 PDT
Identified - We're able to reproduce an issue that prevents some users from opening the Builder directly from the Chameleon dashboard on (app.chameleon.io) -- in the meantime please navigate to your web application and open the Builder from the chrome extension.
May 13, 07:37 PDT