Chameleon
All Systems Operational
User profile API ? Operational
90 days ago
100.0 % uptime
Today
JavaScript CDN ? Operational
90 days ago
100.0 % uptime
Today
Sidebar API ? Operational
Data API Operational
Heroku Operational
Transactional emails ? Operational
HelpBar Search API Operational
Privacy notifications ? Operational
Chameleon Builder ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
End User API - Response time ?
Fetching
Past Incidents
Jul 24, 2024

No incidents reported today.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Resolved - This incident has been resolved.
Jul 19, 09:30 PDT
Identified - Some data ingestion is experiencing higher than normal latency in being added to Chameleon's analytics charts and aggregate totals. The queues are on track to catch back up soon
Jul 19, 08:15 PDT
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024
Resolved - Chameleon's iFrame-support Beta has now completed its testing and release onto Chameleon's production version. This version now provides support for Chameleon Tours, Surveys, Tooltips, HelpBar experiences. If you have any questions about Chameleon's iframe support, please reach out to our Support team.
Jul 15, 12:40 PDT
Monitoring - There is now a beta version of Chameleon iFrame support available. This beta allows for Chameleon Tours and experiences to appear across iframes with different domains (both subdomains and primary domains).

Please message Chameleon Support to request to be included in this beta.

Feb 13, 07:38 PST
Identified - Impact: If your use of Chameleon depends on selecting page elements that reside within iframes, those specific Chameleon Experiences may not not be running correctly.

Working: Main page is app.acme.com and the iframe is app.acme.com
Not working: Main page is app.acme.com and the iframe is content.acme.com

Further context is that prior to Chrome 115, iframes on the same origin (e.g. app.acme.com and content.acme.com) allowed their content is be accessible to the parent page. Chameleon uses this same-origin access pattern to find and attach Chameleon Experiences to the element found within an iframe. However, starting in Chrome 115, Google removed support for modifying a property called `document.domain` which permits this behavior. Now, because Google has disabled this feature, Chameleon cannot currently directly access content of iframes with subdomains that differ from the parent page.

The Chameleon team is working quickly to restore full support for same-origin iframes. We plan to ship an early version of this to impacted customers in the coming days. If you are using iframes in the way described above, please reach out to your account manager or hello@chameleon.io let us know. Also indicate if you want to be added to the iframe feature preview when it's ready.

Workaround: In the meantime, the workaround is to match the domain of the content inside an iframe with the content outside of the iframe (referenced as "Working:" above). Some teams we're in contact with have had success in simply proxying their iframed content through the same domain as their main page (let us know if you want more information on how to do this).

Oct 18, 10:36 PDT
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.