Database failover causing slowness in Chameleon Builder

Incident Report for Chameleon

Resolved

An unexpected increase in traffic to Chameleon's database servers caused a brief slowdown with some requests taking up to 30 seconds, and some requests timing-out. This caused issues when trying to access the Chameleon Builder inside customer apps or use interfaces inside the Chameleon customer dashboard.

The issue resolved itself at approximately 9:30am PST, when Chameleon's database servers automatically detected the issue and adjusted server resources accordingly.

Posted Apr 27, 2023 - 21:30 PDT