Snooze settings incident

Incident Report for Chameleon

Resolved

On Feb 9th, Chameleon determined that a small percentage of some customers' end-user were not able to dismiss a specific type of Chameleon Experience (a Tour or a Microsurvey) due to an issue the application of the Experiences' Snooze settings from a Snooze that first happened prior to Jan 30th. We quickly fixed the issue and migrated the relevant data to bring your users back to the expected state. If your users were impacted by this, you will receive an email from our customer success team with more details.

Posted Feb 09, 2024 - 12:00 PST